At Appleberry Attic, we are here to make your life, purchase and experience a pleasure.  We are available to help you with any ordering questions you may have and are happy to make shopping suggestions. Please email us at appleberryattic@gmail.com or call us at 860-877-9006, with any questions. z   Accepted Methods of Payment We accept Visa and MasterCard credit cards via the phone, in addition to accepting payments via PayPal and Google Checkout.  Orders shipped to Connecticut addresses will be subject to applicable sales tax. x   Shipping Information   All orders will ship via First Class Mail through the USPS. We do accept International (world wide) orders.   Appleberry Attic makes every effort to ship all orders on the 3rd business day after  payment has been received.  If we are experiencing a back-log, you will be notified immediately,  via email, with an estimated shipping date.  All "custom orders" will be processed and shipped as indicated within the item description. x   z Exchanges/Returns Requests to exchange or return merchandise will, of course, be accepted.  Damages Please check your order carefully upon receipt. Packages that are obviously damaged should be refused and left with the carrier as it is their responsibility for damage occurring during transit. If the condition of the package is questionable, make sure that the carrier makes a note of it.  If upon inspection, your shipment is damaged, filing a damage claim with the shipper is the responsibility of the recipient and should be done within 48 hours of delivery.   We recommend you save all shipping materials to support your claim.